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FAQ’s

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GST is Payable on Forward Charge Mechanism: GST @ 12%

No Consigner or Consignee need to do so before movement of consignment.

We does not shares client data to any other agencies, one of our executive will call you back to verify your information. After confirmation of details, customer has to deposit booking amount only in our account for final vehicle placement. For any queries related to booking kindly email us at info@partout.in
 

If the truck has reached client location and there is delay in loading per day waiting charges range from 100 to 5000 depending on vehicle type , if the vehicle is not loaded and returned empty customer is liable to pay driver fuel charges and waiting charges.

No the Website / App gives Estimate cost & the final cost will be reflect in your dashboard after verification of your pickup and drop location, weight, material details etc. 

Consignor or Consignee before movement of goods needs to Generate Part A & B e-way bill. Eway Bill is not required for household items

You have to make payment before delivery of goods.

Currently we are accepting bookings for the next day.

All services confirmed through us include only transportation of goods. If any manpower & packing assistance is needed, we will give assistance in arranging as per requirement at extra cost. We do not guarantee packing and labour services.

You can change the vehicle type after it has reached its pick-up destination at an extra cost. You will be charged a cancellation fee as per the company terms and conditions.

We are committed to fulfil our responsibility toward all confirmed bookings. In the event of not being able to do so due to unforeseen circumstances, you will be notified well ahead of the pick-up time.

Currently, you are required to raise a cancellation request through the customer care number available on our website. Cancellation will then be approved as per the terms and conditions. A cancellation fee would also be applicable if our Truck has reached the client pickup location.

You can definitely do so. However, extra costs for the extra point of delivery or pick-up will be levied accordingly. Our team will provide you with the additional cost incurred at the time of booking.

You will receive an auto-generated invoice on your registered e-mail ID once the consignment has been picked up.

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